Designation: Trainer/ Sr. Trainer
Job Description:
1.Delivering training programs for freshers, junior, middle & senior management.
2.Designing customized courses for Junior - mid - senior level training programs.
3.Building training standards and ensuring effectiveness of courses.
4.Building internal capability to train in the organization.
5.Designing and developing instructional material for training courses that support company’s goals.
6.Maintaining quality standards in courseware development.
7.Review and revise curriculum.
8.Take up projects within the learning and development space.
Company Profile:
Tech Mahindra is a global systems integrator and business transformation consulting firm focused on the communications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.For over two decades, Tech Mahindra has been the chosen transformation partner for wireline, wireless and broadband operators around the world.Tech Mahindra’s capabilities span across Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility, Security consulting, Testing, and other areas.Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Managed Services, Remote Infrastructure Management and BPO.With annual revenues in excess of US$ 984 million(2008-09) and over 26,000 professionals , Tech Mahindra services clients across the telecom eco-system in Americas, Europe, Middle-east, Africa and Asia-Pacific.
Tech Mahindra centers are ISO 9001:2000 certified and it also holds SEI-CMMI Level 5 certification. Tech Mahindra’s people care practices are certified at PCMM Level 5. The company has also been certified for SSE-CMM Level 3, ISO 20000-1 (IT Service Management Standard) and ISO 27001 (Security Management Standard).Majority owned by Mahindra & Mahindra, India’s fifth largest commercial group, in partnership with BT Plc (BT), Europe’s second largest telecom service provider, Tech Mahindra has grown rapidly to become the 5th largest software exporter in India (Nasscom 2009), and ranked # 1 in Telecom Software category by Voice & Data, 2009 (V&D Ranking).'
Desired Profile:
Graduate Candidate with BA in English Literature/ Psychology / Behavioral Sciences will be preferred . Experience in conducting training is a must. Experience and comprehensive knowlegde of courseware design and delivering behavioural training is essential. Also should posses experience in Process Training.
FEMALE CANDIDATES PREFERRED
Experience: 1 - 4 Years
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role: Associate/Sr. Associate -(NonTechnical)
Education:
UG - Any Graduate,B.A - Arts&Humanities, Communication, English, Political Science, Psychology
PG - Post Graduation Not Required
Location: Pune
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